FAQs

At Vapister, we want your shopping experience to be as smooth as possible. Below you’ll find answers to the most common questions about our products, ordering process, shipping, and more.

Ordering & Payments

Q: How do I place an order on Vapister?
A: Simply browse our store, add your favorite products to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

Q: What payment methods do you accept?
A: We accept Bitcoin, Zelle, Apple pay and other secure payment options. Bitcoin payments come with a 10% discount + free shipping.

Q: Is paying with Bitcoin safe?
A: Yes! Bitcoin is a secure, fast, and private way to pay. Since THC is not legal worldwide, Bitcoin is the most recommended method for privacy and efficiency.

Discounts & Promotions

Q: Do you offer discounts?
A: Yes! We offer multiple discounts:

  • 10% Off + Free Shipping when paying with Bitcoin (optional).
  • 5% Veteran Discount (can be combined with Bitcoin discount).
  • 15% Bulk Discount on vape orders over $3,500.
    ➡️ For bulk buyers, Bitcoin payment can give you up to 25% off total orders.

Shipping & Delivery

Q: How long does shipping take?
A:

  • Priority Mail Express: Overnight
  • USPS Priority Mail: 1–3 business days
  • USPS First-Class Mail: 3–5 business days
  • International Shipping: 7–15 business days

Q: Is shipping discreet?
A: Absolutely. All orders are shipped in plain, secure packaging with no mention of Vapister or vaping products.

Q: Do you ship internationally?
A: Yes, we offer worldwide shipping. However, we recommend checking your local laws regarding vape product imports before ordering.

Returns & Refunds

Q: What is your refund policy?
A: We have a 100% refund policy. If you are not satisfied with your purchase, simply contact us within 14 days of delivery for a full refund or replacement.

Age & Legality

Q: Do I need to be of legal age to buy?
A: Yes. You must be 21+ in the U.S. (or the legal age in your region) to purchase vape products from Vapister.

Tracking & Support

Q: How do I track my order?
A: Once shipped, you’ll receive a tracking number via email. You can track your package using the tracking number.

Q: What if my order is delayed or lost?
A: Contact our support team, and we’ll work directly with the carrier to resolve the issue or send a replacement or refund.

Need More Help?

If your question isn’t listed here, feel free to reach out:
📧 [email protected]
💬 Live Chat available on our website