Return & Refund Policy

At Vapister, your satisfaction is our top priority. We offer a 100% refund policy on eligible orders to ensure you shop with confidence. Please read the details below to understand how our returns and refunds work.

1. Eligibility for Refunds

  • All products purchased from Vapister.com are eligible for a full refund if they meet our refund criteria.
  • Refund requests must be submitted within 14 days of receiving your order.
  • To qualify, products must be unused, unopened, and in their original packaging.

💡 Note: Due to the nature of THC and CBD products, opened or used items may not be eligible for a full refund unless defective or damaged.

2. How to Request a Refund

  1. Contact our customer support team via email at [email protected] or use the live chat on our website.
  2. Provide your order number, product details, and reason for the refund.
  3. Our team will review your request and provide instructions for returning the product if required.

3. Refund Process

  • Once your return is approved and received, your 100% refund will be issued via the original payment method.
  • Bitcoin payments: Refunds will be sent to the Bitcoin wallet address provided at checkout.
  • Refunds may take 3–7 business days to process depending on your payment provider.

4. Damaged or Defective Products

  • If your order arrives damaged or defective, contact Vapister immediately within 48 hours.
  • Include photos or evidence of the damage to expedite your refund or replacement.

5. Exchanges

  • Vapister does not currently offer direct product exchanges.
  • For exchanges, please request a refund first and place a new order for the desired product.

6. Contact Us

If you have questions about our Return & Refund Policy or need assistance, please reach out: